Check-in at Van der Valk Hotel Ghent is possible from 15:00.

The standard check-out time is 11:00 am. This allows you to have a relaxed breakfast and leave peacefully.

Yes, a late check-out is possible at an additional cost and subject to availability. Ask at reception or add this to your booking. A late check-out means longer enjoyment of your stay in Ghent.

Yes, depending on availability you can request an early check-in at a charge. Please contact reception for the current possibilities.

No problem. At Van der Valk Hotel Ghent the reception is open 24/7. Even if you arrive late after 22:00, you can check in without any problems.

Yes, the hotel offers the possibility of online check-in. This saves you time on arrival. After your reservation you will receive information about this by e-mail.

Yes, the hotel has a luggage room where you can safely leave your bags, both before and after check-in and check-out.

Yes, upon arrival you can enquire about room upgrade options, based on availability and at an additional cost.

Yes, a late check-out is available at an additional cost. Please check with reception for exact rates.

Yes, Van der Valk Hotel Ghent charges a deposit of €250 per room for rooms from the Superior type onwards. This deposit is paid upon check-in and refunded upon check-out, provided there is no damage or additional costs. No standard deposit applies to Comfort and Deluxe rooms, unless otherwise stated for specific packages or group reservations.

Yes, with express check-out you can check out easily and quickly. Ask about this upon arrival or during your stay.

Choose from Comfort, Deluxe or Superior rooms, suites or family rooms. The room facilities are visible during the booking process and suitable for both business guests and families.

Yes, from the Superior room and above you have a comfortable bathtub.

Yes, certain rooms have both a comfortable bathtub and a luxurious rain shower. From the Superior room type and above, these facilities are standard.

Yes, Van der Valk Hotel Ghent offers wheelchair-friendly rooms in two types: the Comfort room and the Suite. These rooms are spacious, barrier-free and equipped with adapted facilities such as wider doors and a walk-in shower. All floors are accessible by elevator.

Yes, baby cots are available on request for an extra charge of €10. An extra cot is possible for €20, if notified in advance.

Yes, nursing pads are available on request.

Yes, Van der Valk Hotel Ghent offers romantic packages including champagne, rose petals and late check-out. For specific romantic packages, please check the hotel's “upgrade your stay” page.

Yes, upgrades are available based on availability and at an additional charge. Please ask about it at check-in.

Dogs are welcome at Van der Valk Hotel Ghent, with the exception of restaurant Cocotte and Mr. Sato. Other pets on request.

Yes, Van der Valk Hotel Ghent has a modern wellness area where you can completely relax. You will find a sauna, steam bath and relaxation area. The wellness is free of charge for hotel guests.

Yes, the hotel has a gym with modern fitness equipment, accessible to all hotel guests. The gym is open daily and available free of charge.

No, Van der Valk Hotel Ghent does not have a swimming pool. However, you can enjoy the wellness facilities and fitness room.

Yes, Van der Valk Hotel Ghent offers spacious above-ground and underground parking facilities. The first 4 hours are free, after you pay €10 per 24 hours. Ideal for those travelling to Ghent by car.

Yes, the above-ground car park of Van der Valk Hotel Ghent has 8 charging stations (11 kW per hour) - useful for electric cars.

Certainly. The car park is well lit and equipped with camera surveillance. The underground garage has a maximum height of 2.10 metres.

The parking spaces are spacious and suitable for various vehicle types, with a width of between 2.20 and 2.60 metres. For specific information, please contact the hotel

Yes, there is an underground car park, ideal for those who want to park their car in a sheltered way during their stay in Ghent. The underground garage has a maximum height of 2.10 metres.

Van der Valk Hotel Ghent is about 5 km from the historic centre of Ghent. You can get there by car in about 15 minutes.

Thanks to its location near the E17 and E40 motorways, Van der Valk Hotel Ghent is easily accessible. Public transport offers a convenient way to reach the city centre. Traffic jams depend on the time of day.

Yes, there are bicycles for hire and also e-choppers via Eurowheelz - ideal for discovering Ghent in a fun and sustainable way. Reservations are required and can easily be made via reception.

Yes, child seats are available for bikes. Child-friendly cycling is therefore possible during your stay at Van der Valk Hotel Ghent.

Yes, wheelchair parking spaces are available in the underground car park of Van der Valk Hotel Ghent. These spaces are located close to the lift and are specially reserved for wheelchair-impaired guests.

The live cooking breakfast buffet includes a wide selection of fresh and refined breakfast specialties, prepared by on-site chefs. For example, freshly fried eggs on demand, sandwiches, fruit and more.

Yes, an extensive live cooking breakfast buffet is served daily at Restaurant Cocotte.

On certain Sundays, breakfast is extended until 12:00, so you can enjoy an extensive breakfast at your convenience.

On Saturdays until 11:00 am and on Sundays until 10:30 am (with lazy breakfast until 12:00 pm).

Yes, through the roomservice menu you can order breakfast, lunch and dinner in the room.

Yes, there are special kids options available at breakfast. Children up to 3 years old have free breakfast; there is a reduced rate for children 4 to 12 years old.

Yes, including cuberdons, chocolate from Van Hoorebeke and Tierenteyn mustard.

The hotel has several dining options:

• Restaurant Cocotte: offers a combination of classic and international dishes, prepared with daily fresh regional and seasonal products. The cuisine is French-Belgian inspired, with attention to refined flavors and local specialties.
• Skybar Mr. Sato: a Japanese restaurant with sushi and a skybar.
• Limoncello: serves Italian dishes with a modern twist.

Yes, Skybar Mr. Sato is located on the 10th floor and offers a skybar with panoramic views of Ghent.

Yes, the skybar Mr. Sato serves cocktails in a stylish setting.

Yes, restaurant Cocotte offers children's menus and has a children's corner for the youngest guests.

• Restaurant Cocotte: lunch and dinner, every day.
• Limoncello: lunch and dinner, every day (except lunch on Saturday and dinner on Sunday)
• Skybar Mr. Sato: dinner only on Thursday, Friday and Saturday

Yes, Van der Valk Hotel Ghent collaborates with local producers and offers local and seasonal products, such as cheeses from Het Hinkelspel.

Hotel Ghent offers family rooms, a children's corner in Restaurant Cocotte, outdoor playground and kid-friendly activities in the area

Yes, there is a kids corner inside and an outdoor playground for extra playtime fun.

Yes, kid chairs are available in Restaurant Cocotte, Skybar Mr. Sato and Limoncello.

Yes, Van der Valk Hotel Ghent collaborates with Patotter for fresh baby and toddler food.

We offer space and service for a wide range of events, such as meetings, conferences, team-buildings, product launches, private parties, and receptions. Not to mention New Year parties and Christmas parties. Learn more: https://www.hotelgent.be/meetings-evenementen

The meeting center of Van der Valk Hotel Ghent is located on the 1st floor and on the 9th floor. On the 9th floor you will find our exclusive Panoramic Meeting Rooms with a breathtaking view of Ghent - ideal for meetings, seminars and exclusive meetings. Location: Akkerhage 10 - 9000 Ghent

Van der Valk Hotel Ghent has 14 multifunctional meeting rooms with flexible set-ups, suitable for groups of 2 to 300 people. In addition, we have another 5 exclusive Panoramic Meeting Rooms on the 9th floor - ideal for those who want to combine their meeting, seminar or event with a touch of luxury and a magnificent view of Ghent. More information: https://www.hotelgent.be/meetings-evenementen

Yes, all meeting rooms at Van der Valk Hotel Ghent have large windows with natural daylight, ensuring a pleasant and productive environment. If desired, the rooms can also be fully darkened, ideal for presentations or audiovisual projects. More information: https://www.hotelgent.be/meetings-evenementen

Each meeting room at Van der Valk Hotel Ghent is equipped as standard with a beamer or screen, sound system, flipchart and free wifi. Upon request, we can also provide additional audiovisual equipment or technical support so that your meeting, seminar or presentation runs smoothly. More information: https://www.hotelgent.be/meetings-evenementen

Yes, at Van der Valk Hotel Ghent we offer various meeting packages, including reception with coffee or tea, lunch and break snacks. Our packages are designed for comfort and efficiency, and can be fully customized to meet the needs of your meeting, seminar or corporate event. Inquire at sales@gent.valk.com

Sure. After your meeting, seminar or corporate event, we are happy to organize a closing dinner, buffet or reception in our restaurant or in a private room. Our sales department will be happy to help you with the details, so that your event at Van der Valk Hotel Gent has a perfect ending. Enquire via: sales@gent.valk.com

Yes, please let us know in advance so that our kitchen team can take them into account.

Yes, participants of a meeting, seminar or corporate event can stay overnight at Van der Valk Hotel Ghent. We have 260 spacious and modern rooms and can reserve a special room quota for your company. This way you can combine your event with a pleasant stay at the same location.

Yes, at Van der Valk Hotel Ghent we offer customized group rates for larger parties. Whether it's a business event, seminar, meeting, team building or private party, our sales department will be happy to make a customized offer for your group. inquire via: sales@gent.valk.com   

Yes, Van der Valk Hotel Ghent is easily accessible by train and bus. Just a 2-minute walk from the hotel is a bus stop where you can take line 19 to Gent-Sint-Pieters station. From there you can easily travel further to the historic center. The bus runs from 6:00 am to midnight (Monday to Friday). Upon request, we also provide a shuttle service and our reception is happy to help you book a taxi. For more information: https://www.hotelgent.be/locatie-parking-gent  

You can easily submit a request via the request form on our website or contact our sales department directly at sales@gent.valk.com for availability and rates: sales@gent.valk.com

Yes, please do! Contact our sales department to schedule an appointment and tour with one of our colleagues. That way you can see the meeting rooms, event spaces and facilities for yourself. sales@gent.valk.com   

Yes, if available we can also provide a room or event space at short notice. Feel free to call us for the possibilities and we will immediately see what we can arrange for you. sales@gent.valk.com