Reservation information

You have made a reservation at Van der Valk Hotel Gent. Here you will find information applicable to your reservation. Do you have any questions? If so, please feel free to contact us at: +32 (0)9 396 55 55 or via info@gent.valk.com.

Check-in

We request that you and/or your guest(s) present valid identification at check-in. At check-in, all hotel guests must be 18 years of age or older. Children under 18 years of age must stay overnight under parental supervision.

Guarantee

We hold the reservation guaranteed until 18:00 on the day of arrival. Should you arrive later than 18:00, please contact the hotel reception.

Food & Drinks

Restaurant Cocotte is open daily for breakfast, lunch and dinner. For snacks, drinks and breathtaking views, visit Mr. Sato Skybar on the 10th floor. Or discover our newest restaurant, Limoncello, and enjoy Italian classics. More information about opening hours, menus and making a reservation can be found here.

Parking

As a hotel guest, you can park at the hotel for a fee of €10 per day (24 hours). Charging points for your electric car are also available.